Blue Lume Eyeglasses Refund Policy: 90 Days, Step by Step
Every Blue Lume Eyeglasses package carries a 90-day money-back guarantee. Wear the glasses through real days — reading, screens, errands, sun — and if they are not right, return them for a full refund or replacement.
The Three Return Steps
Contact support first: support@shoplensera.com or 1-888-828-3135 (Mon–Fri, 9 am–5 pm). They confirm the return steps with you.
Send the pair back in its original packaging.
Receive a full refund of the purchase price, or a replacement if you prefer.
The Fine Points, Plainly
- The guarantee window is 90 days
- Returns go back in the original packaging — keep the box
- The purchase price is refunded; shipping and handling is not
- Return shipping is paid by the customer
After 90 Days: The 10-Year Warranty
Past the trial window, the vendor backs every pair with a 10-year warranty. For a warranty matter, start the same way: contact support with your order details.
Quick Questions
How do I start a Blue Lume Eyeglasses refund?
Email support@shoplensera.com or call 1-888-828-3135 within the 90-day window. Support confirms the return steps; you send the pair back in its original packaging and receive a full refund or replacement.
Who pays for return shipping?
The customer pays return shipping, and the original shipping and handling is not refunded. The purchase price of the glasses is refunded in full.
Does the 10-year warranty cost extra?
No. The vendor includes the 10-year warranty with every package, alongside the 90-day money-back guarantee.